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Support

Getting Help

If you have a question about using libreclient, there are a few ways to get support:

  • GitHub Issues — Open an issue for bugs, feature requests, new route requests, or general questions.
  • Documentation — Check the docs for usage guides and API reference.

Reporting Bugs

If you've found a bug, please open a bug report with:

  • A minimal code snippet to reproduce the issue
  • The full error traceback
  • Your environment details (Python version, libreclient version, LibreNMS version)

Requesting Features

Have an idea for an improvement? Open a feature request.

For new LibreNMS API endpoint support, use the new route request template instead.

Contributing a Fix

Found the problem yourself? PRs are welcome! See the Contributing guide for how to get started.


Security Policy

Supported Versions

Version Supported
latest
< latest

Only the latest released version receives security updates.

Reporting a Vulnerability

Please do not open a public issue for security vulnerabilities.

Instead, report vulnerabilities privately via GitHub Security Advisories.

You can expect:

  • Acknowledgement within 7 days
  • A fix or mitigation plan within 14 days for confirmed issues
  • Credit in the release notes (unless you prefer anonymity)

Scope

This policy covers the libreclient Python package. Issues related to the LibreNMS API server itself should be reported to the LibreNMS project.